I know the previous version of the Xfinity account online did look and align much like the Xfinity My Account app. As you mentioned, at times adding apps to a phone is not the preferred method to utilize. My husband is very much a minimalist when it comes to apps on his phone. HOW TO SPEAK TO A HUMAN ON THE PHONE I received an email from Comcast about my data usage. I want to speak to an actual HUMAN BEING about my account. I don't want an automated system because I actually have QUESTIONS and I also want to do some other things with my account as well. Can anyone offer advice on how to speak to a live customer service agent? I’ve called the 1-800 customer service number and prompted to talk with technical support. The only option it gave me was t. Important Note: If your Xfinity account uses Two-Step Verification, you may need to generate an App-Specific Password from your Xfinity account settings to use instead of your main password when adding the account to Gmail. The advice should be: login to your Xfinity account, and go to such-and-such page to see recent account activity -- which leads us right back to the OP's original question. Anyway to get my old Xfinity/Comcast email accounts back after yahoo conversion? iPhone user here. I did the suggested conversion about 2 months ago, with the understanding that I would lose access if I didn't. I would appreciate a thorough review of my account and clear instructions on how to properly activate the Disney+ and Hulu services included with my Xfinity subscription. For the past week or so, maybe longer, I have *not* been able to login to my XFinity account on my computer. My internet service is running fine. Today, I decided to try to figure out why I couldn'. When on my desktop PC and I log on to my Xfinity Email, it opens directly into my address book. I checked with other people and their email opens into their Inbox? I can no longer access my Xfinity (Comcast.com) email from my Windows computer or from any of my other devices, using either Outlook or Thunderbird email apps. Both mail apps have been working with my Comcast email just fine for years, but all of them quit working early this week.